Terms & Conditions

Welcome to Ever The Guest! These Terms & Conditions (“Terms”) apply to all wedding and event content creation services provided by Ever The Guest (“we,” “us,” or “our”). By booking or paying a deposit, you (“you” or “the Client”) agree to these Terms. Please read carefully.

1. Our Services

We provide candid wedding and event content creation, including unedited RAW photos, behind-the-scenes shots, candid moments, and video content, as per the package you select. Full package details are available on our website at www.evertheguest.co.uk.

2. Deliverables & Turnaround

You will receive unedited RAW digital photos and videos via a private online gallery, plus social-media-ready edited reels as agreed.

Content will be delivered within 24-72 hours after your wedding day unless otherwise agreed.

One round of minor edits on reels is included; extra revisions may incur additional fees.

3. Fees & Payment

A non-refundable deposit of £100 secures your booking.

The balance is due at least 6 weeks before your wedding date.

Travel within 50 miles of NG15 is included; extra mileage fees may apply and will be discussed with you beforehand.

Any venue changes after booking may affect travel fees and invoices.

4. Breaks

For bookings 8 hours or longer, a 30-minute break will be taken by our content creator. This time will not be used for filming or photography. Please provide a meal or notify us in advance to arrange alternatives.

5. Cancellations & Rescheduling

If you cancel less than 6 weeks before your event, the full balance remains payable.

The deposit is non-refundable in all cases.

If you reschedule, your deposit can be transferred to the new date, subject to availability. If we are unavailable for the new date and the original date is less than 6 weeks away, this will be treated as a cancellation.

6. Copyright, Usage & Privacy

All content created by Ever The Guest is copyrighted to us.

You receive a personal, non-exclusive license to use the content for personal, non-commercial purposes (e.g., social media, albums, prints).

Commercial use requires our written permission.

We will not share or sell your content to third parties except for marketing or portfolio use, with your permission. Please inform us of any privacy concerns in advance.

We appreciate credit when you share our work on social media.

7. Force Majeure

We are not liable for failure to provide services due to unavoidable events such as illness, severe weather, or other emergencies. We will work with you to reschedule or find alternatives where possible.

8. Liability & Safety

We take reasonable care in providing our services, but unforeseen issues (equipment failure, illness) may occur. Our liability is limited to the total amount paid.

You agree to provide a safe environment for our equipment and personnel and ensure guests respect the privacy and safety of our team.

9. Permissions & Access

It is your responsibility to ensure we have permission to film or photograph at your venues and to inform any official photographers, videographers, or guests.

If children are present, you must obtain parental or guardian consent for their appearance in content.

Restrictions by venues, staff, or others may affect what we can capture; we are not liable for limitations imposed by third parties.

You may wish to inform guests via invitations, signage, or announcements that content will be captured.

10. Data Protection

We handle your personal data in accordance with UK GDPR. Details on how we collect, use, and protect your data are available in our Privacy Policy.

11. Contact & Disputes

If you have questions or concerns, please contact us at hello@evertheguest.co.uk. We aim to resolve any disputes amicably before pursuing legal action.

12. Governing Law

These Terms are governed by the laws of England and Wales.

13. Changes to Terms

We reserve the right to update these Terms at any time. The version in effect at the time of your booking applies.

Thank you for choosing Ever The Guest. We look forward to capturing your special day!